Contact
Two ways in: the phone, or the booking page.
You will not find a form or an inbox here, and that is deliberate. Cold food does not wait for somebody to read an email in the morning, so the two ways in are a voice and a booked slot, and both land on the same board.
Call
(303) 729-0972Answered 24/7. If it fails at midnight, the slot can be on the board before the crew starts.
Hours & terms
| Visits | 8:00 am to 8:00 pm, any day of the week |
|---|---|
| Phone | Answered 24/7 |
| Booking | Any hour, online |
| Service call | $89, credited against the repair |
| Coverage | Denver, CO — Cherry Creek, Washington Park, Highland, Capitol Hill |
Worth having to hand when you ring
- The model and serial number from the tag inside the cabinet, if you can find it.
- What the display reads, and what the cabinet actually feels like.
- When it changed, and whether anything happened first: a power cut, a hail storm, a move.
- Whether one side is affected or both, on a paired column or a side-by-side.
None of it is essential — but each one shortens the call and improves the odds the right part is already on the van.
Two minutes before you dial
- Close the door onto a strip of newspaper and draw it out. Easy movement at any point round the frame puts the seal first on the list.
- Look through the grille at the top or the bottom of the cabinet. A coil furred grey with dust is a condenser that cannot breathe.
- Read both compartments off the display, then stand a glass of water inside overnight and read that in the morning.
- If the cabinet is dead and dark, look at the breaker panel before anything else — a built-in usually sits on its own circuit.
If one of those is it, the fix may be free. If none of them is, find what your cabinet is doing — the page for your symptom says what it usually turns out to be, and reading it before you ring gets you a better first ten minutes on the phone.
Reviews
Reviewed by Denver owners
4.9/ 5926 reviews
Our wine column sits in a rooftop-deck kitchen that bakes in afternoon sun. The lower zone would not come down at all. He found a restriction in the sealed system and explained the options plainly.
Isla D.Highland
Freezer half of our paired columns drifted into the teens, and softening ice cream was the first clue. Bad evaporator fan bearing, swapped from parts on his van, and he rechecked the temperature before leaving.
Shane O.Cherry Creek
Scrape-off duplex, tiny kitchen, and the undercounter freezer drawer kept refreezing into a solid block. Drain heater had quit. He worked in a space barely wider than the drawer and did not mark the cabinets.
Bridger W.Highland